Privacy

Who we are

This website and the Survivor Engine service are operated by Quantum Syndicate Ventures Ltd. In this notice, "we" and "the operator" mean that company.

Company

Quantum Syndicate Ventures Ltd, company number 17110348, registered in England and Wales

Registered address

Office 275, Unit 5, 399–405 Oxford Street, London W1C 2BU

Contact

George Amoako-Atta, Founder and CEO
george.amoako-atta@quantumsyndicate.ai

For anything about privacy or your data, write to george.amoako-atta@quantumsyndicate.ai.

Part 1: this website

This website collects nothing about you.

Links to book a call open Calendly, a separate scheduling service. If you use it, Calendly collects the details you enter (such as your name and email address) under its own privacy notice, and passes your booking to us so that we can hold the meeting. Nothing is sent to Calendly unless you follow one of those links.

• No cookies. The site does not set any, so there is no cookie banner.
• No analytics or tracking. There are no tracking scripts, pixels or advertising tags.
• No forms. There is nothing to fill in and no account to create.
• Nothing loaded from other companies. Fonts, styles and images all come from this site.

Server logs

The website is hosted by Cloudflare. Like almost every hosting provider, Cloudflare keeps standard technical logs of requests, such as the IP address, the time and the page asked for, to keep the site running and secure. It holds those logs under its own retention policy.

We keep no separate website logs of our own, and we do not use Cloudflare's logs to identify or profile visitors.

If you email us

The "Request a pilot conversation" links open your own email program. If you write to us, we will receive your email address and whatever you choose to tell us. We use that only to reply and to arrange a conversation. We rely on our legitimate interest in answering enquiries. We do not add you to a mailing list, and we delete the correspondence when it is no longer needed.

Please do not send us any client's personal details by email.

Part 2: how the product handles client data

Survivor Engine is in private pilot and is not yet open for real client data. This summary describes how it handles client data when a firm uses it. Each firm gives its own clients a full privacy notice.

Who is responsible

• The controller is the advising firm. The firm that uses Survivor Engine for its clients decides why and how their data is used, and is the first place to go with a question or request.
• The processor is the operator, Quantum Syndicate Ventures Ltd. We handle the data only on the firm's instructions, under a written data processing agreement.

What is held

• Details of the survivor and the household: names, dates of birth, relationship, and where they live.
• Financial details: assets, debts, income, spending, and the terms of any will or trust.
• Details of children and other beneficiaries, so far as needed to work out who is entitled to what.
• Health information, only if the survivor chooses to give it. It is used to estimate life expectancy and possible care needs. It is optional, and it is stored only when the survivor's explicit consent has been recorded. That consent can be withdrawn, and each time it is given or withdrawn a record is kept.
• For uploaded documents: the file name, a fingerprint of the file and the findings. The file itself is read and then discarded.
• A record of each calculation, each adviser sign-off, and an audit trail of what was done and by whom.

National Insurance numbers, bank account numbers and card numbers are not needed. The service refuses them when they are typed into a case and masks them when they appear in an uploaded document.

Someone who has died is not covered by data protection law, but information about them is usually also information about their living family. It is treated as personal data throughout.

What does not happen

• Client data is not sold and is not used for marketing.
• Client data is not sent to any AI service or to third-party analytics.
• The product does not make decisions about anyone. Its output is information until an authorised adviser has reviewed and signed it, and the client decides what to do.

Where it is kept, and who else is involved

Client data is hosted in data centres in the European Union. Each firm's data is kept separate from every other firm's. Encrypted backups are taken every day and held on a second server. The companies that help us run the service are:

• Hetzner Online GmbH, for hosting.
• Cloudflare, for the network edge and the encrypted connection to the service.

If a firm switches on the bank connection, an authorised account-information provider will also be involved, with the survivor's explicit consent. That feature is not live.

The list will be confirmed in each firm's data processing agreement.

How long it is kept

When a firm closes a case, a retention period begins. It is six years, or longer where the case involved pension-transfer advice, and the advising firm confirms the period in line with its own record-keeping duties. At the end of the period the content of the case is erased.

A firm can also have a client's data erased sooner on request. Erasure removes the content and keeps only fingerprints, dates and the fact of any adviser sign-off.

Your rights

If your information is held in Survivor Engine by a firm that is helping you, you have the right to:

• see the information held about you and receive a copy of it;
• have it corrected if it is wrong;
• have it erased, subject to any record the firm is required by law to keep;
• ask for its use to be restricted, or object to its use;
• withdraw consent to the use of your health information at any time.

To use any of these rights, contact the firm that is advising you. They are the controller, and we will help them respond. If you are not sure which firm that is, write to us at george.amoako-atta@quantumsyndicate.ai and we will point you to them.

If you are unhappy

Please tell the firm that is advising you, or us, first, so that we can try to put it right. You also have the right to complain to the Information Commissioner's Office, the UK's data protection regulator: ico.org.uk/make-a-complaint.

Changes to this notice

If this notice changes, the new version will be published on this page with a new date at the top.